Introduction

ASP Command Center

NOT CONNECTED --:--:--
ASP Command Center North Star: Amanda S. Plywacz, proprietary service tool, audit transparency, and risk reporting

Visualizing the independent warranty management journey: capturing daily workshop data to power your live KPI Risk and Claims Status Command Center.

A fully transparent operational system engineered, handled, and managed by Principal Amanda S Plywacz of the ASP Command Center.

About this tool
01 · Proprietary service tool
The ASP Command Center is a proprietary system designed to bring clarity, accountability, and audit awareness into the warranty process without disrupting dealership operations.

Built as an internal operational platform used exclusively by ASP to support warranty booking and administration services. It is a self-developed service tool, not commercial software for sale.

02 · Audit realism & transparency
Manufacturer audits are predetermined, scheduled, and governed by factory algorithms. Neither administrators nor software can prevent, cure, or guarantee immunity from factory audits.
03 · Risk reporting & management action
The platform's sole purpose is live visibility into claim errors, 3 C's discrepancies, and documentation gaps during booking. It reports financial risk so dealership management — who are ultimately responsible for operational change — can correct staff behavior and safeguard store revenue.

ASP DRIVE

A Transparent View of Current Claim Position, Status, and Outcome

Cockpit, day Cockpit, night
OPEN
Download DMS—
Paid (MBUSA R22/RAPS)—
Amount Adjustment—

Store Identity

Employee Roster

Claims Feed

Loaded from MB_R22_RPT — dealer 55124
Drag & drop a claims workbook (.xlsx/.xls/.csv), or click to browse
Original multi-sheet R22 Excel reports and flat claim sheets are supported. Imports append claims as Needs Triage; existing claims and summary totals are not replaced. PDF imports are not supported.

Download blank claims import template. Keep the headings; use Excel dates or YYYY-MM-DD. Import each report only once.

Status Risk RO# ROL Vehicle VIN Claim No Repair Date Damage Claimed Paid Retention Notes
ASP Garage / Document station

Inspection desk

Observed, documented, and reported for correction.
Unrecorded is not the same as clear.

ASP Audit Register
Pre-Claim Coverage Inspections
Forensic Audit Dossier
KPI & Findings
Reports

ASP Audit Register

Every audit counts, including clean audits. Editing a saved record keeps its identity and revision history.

Warranty Coverage Determination & Report Generator

MANUAL REVIEW · NO API

Checklists suggest evidence to review; they do not generate findings or decide coverage. Enter your own observations and verified policy references.

Pre-Claim Coverage Inspections

An independent ASP coverage recommendation, not manufacturer approval. No existing claim or payment record is required.

Principal's Strategic Audit & Picture Review

AI NOT CONNECTED

Your independent findings, evidence, and dealer action plan. Manual inspection only: no automated OCR, photo diagnosis, policy approval, or invented telemetry.

ASP Audit Activity

Saved records, not downloads or repeated saves

Log a Finding

Link to a saved audit or inspection; employee attribution is optional and never guessed

A critical finding is potential exposure, not a confirmed manufacturer debit.

Findings on Record

Report Builder

Complete dealership roster / report appendix
Sample repair-order layout / blank reference only
ASP Garage / Layout reference

Repair-order worksheet

SAMPLE — NOT A LIVE RO

No claim, employee, amount, or finding is populated here. This reference is not saved to dealership records.

Repair order
Not entered
Vehicle / VIN
Not entered
Performed date
Not entered
Relevant staff
Not assigned

01 / Concern

Record the reported concern in the source documentation.

02 / Cause

Record supported diagnostic observations and evidence.

03 / Correction

Record the work documented and any outstanding verification.

Observed and reported. No approval, verified correction, or financial outcome is implied.

Preview

Claim Exposure · Live by Tier

SIGN IN REQUIRED
Three raised vehicles above green, amber, and red bubbling lift cylinders in the ASP workshop
Wide view

Illustrative workshop scene. Cylinder levels and background figures are not live data. Live claim amounts and tier controls appear below.

Work queues

Saved dealer records · not payment totals

Workflow Bay Board

Remote claim-processing progress — not physical vehicle locations

ASP Audit Activity

From the ASP WARR Room; detailed risk follow-up queues are the next phase

The ASP Alignment

Dealership access

0 / 10 dealerships

Create up to 10 dealership accounts. Passwords are stored as one-way hashes, so they cannot be viewed later; reset a password to issue a replacement. Dealer sign-ins show only that dealership’s read-only report. Existing claim records are preserved; dealership accounts cannot be deleted here.